Quality Policy
Company Overview & Commitment
4SSG Ltd provides security services to commerce and industry and the leisure sector. The Company is dedicated to providing the highest levels of customer service and respects the customer’s right to be involved in the improvement of his contract with the Company. The Company seeks to improve its market share of the industry by diligent pursuit of quality control and human resources development programs.
Workforce Standards
Provide trained, disciplined and professional workforce motivated to offer quality of service to our customers.
Policy Review Responsibility
The Managing Director shall review this policy annually or following significant changes.
Accreditations & Compliance
4SSG Ltd is assessed by an accredited assessment body, to BS.EN.ISO 9001: 2015 and BS 7499: 2013 together with BS 7960:2016.
Employee Screening Standards
The Company also ensures that its workforce is screened to BS 7858:2012 We are committed to quality management in all aspects of the business.
Purpose of the Quality Manual
The purpose of this manual is to present the organizations Quality Management system to all personnel, giving the guidance essential for the effective application of Quality Control.
Reference for Policies & Procedures
The contents serve as a basic reference to policies, processes, and procedures, together with work instructions (where necessary) outlining the activities and responsibilities, which a person holding a company appointment is expected to undertake as a normal part of his/her duties.
Process Control & Resource Management
The Managing Director shall determine the criteria and methods to ensure that both the operation and control of the processes are effective. It is the responsibility of the Managing Director to ensure the availability of resources and information necessary to support the operation and monitoring of the processes.
Quality Policy & Continuous Improvement
4SSG Ltd Quality policy is a framework for its management system quality objective. The organization shall monitor, measure and analyze the processes, ensuring that actions are implemented to achieve planned results and to continually improve their effectiveness.
Organizational Goals & Standards Compliance
Our organizational goals are to ensure that the changes required within our documented management system to meet the requirements of BS EN ISO 9001:2015, written to all Standards, Codes of Practice and Schedules as required by ACOPS and regs, which are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company.
Policy Availability
4SSG Ltd will make this Policy available to all stakeholders, shareholders, staff and the general public on request.